How CrawlCost handles your data

We collect the minimum information needed for estimate display and local quote routing. The goal is transparent cost planning for homeowners, not persistent tracking or broad profiling.

Data we collect

Estimator and contact inputs

Optional fields submitted in calculator and contact forms may include:

Name, email, phone, ZIP code
Project summary, selected problem signals, add-on preferences
Device and session identifiers used for routing and quality metrics

CrawlCost does not currently collect project photos through public forms.

How we use data

Generate and store estimate output context
Support local quote routing and support triage
Improve calculator usability and page clarity
Detect abuse and prevent form spam

What we do not do

We do not claim to provide legal, inspection, structural, or architectural diagnosis
We do not sell private user data to unrelated parties
We do not auto-fill sensitive health or financial profiles

Third parties and service providers

We may use hosting/CDN, anti-bot, analytics, and email infrastructure to keep the service reliable.

If any provider processes personal data, they are restricted to agreed service functions under our lead-routing and operations requirements.

Optional quote follow-up

If you ask for local quote follow-up, we may share the contact details and project context you submit with relevant home-service professionals or referral partners so they can respond to your request. This is optional and is separate from using the calculator for budgeting.

Data	Use	Typical retention
Name, email, phone, ZIP	Respond to support requests or optional quote follow-up	Kept while the request is active, then retained only as needed for operations, abuse prevention, or legal records
Project summary and calculator inputs	Help explain the requested scope and improve calculator quality	Reviewed periodically and removed or anonymized when no longer needed
IP-derived security signals and user agent	Detect spam, abuse, duplicate submissions, and service reliability issues	Retained only for security, debugging, and operational needs

Retention, security, and rights

We keep form data only as long as needed for routing and support operations. You can request deletion, correction, or access by contacting our support channel in the Contact page.

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